February 13, 2017
- Sr Manager, Strategic Relationships, TD Ameritrade Institutional
The majority of advisory firms (65%) use documented workflow processes to make client service more consistent, streamline operations, achieve scale, offer new services, and improve their digital presence. These are just some of the benefits firms seek, according to the TD Ameritrade Institutional 2016 RIA Tech Study of more than 1,200 personnel serving as advisors, working in operations, and providing back office support.
Here are two guidelines to help advisors make the most of workflows: